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Refund policy

Returns & Exchanges

according to all of our products being made-to-order system with a local artisan, we can not accept returns, exchanges, refunds by your change of mind. except for one-time size exchange upon the same product and the reasons attributable to our company. However, all sale products, gift cards, whose specifications have been changed can't be exchanged or refunded. 

We appreciate your understanding of our circumstances.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
Return policy can be accepted only if the product arrives at the indicated address within 10dyas from the date of receipt of an email for return confirmation. and we will inform you individually after confirming the product. Please note that all the procedures may take some time upon your order. In advance, exchange product payments arise additionally except for the attributable reason.

You can always contact us for any return questions at

* I recommend you to purchase them carefully.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.